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Join by invitation

If your Organization has been invited to join IBM Food Trust™, you will receive an email with the subject Join us as a member of IBM Food Trust. This invitation (sent to the email address specified by the inviting IBM Food Trust organization) includes an email address, invitation code, and a link to Get started.

Note: If you are expecting an invitation to join IBM Food Trust but have not received one, check your email spam folder, or ask your business partner to send or resend the invitation to your email address.

Get started

Click Get started from your invitation email to launch the Customize IBM Food Trust for your business page on IBM Marketplace. This page includes detailed information about IBM Food Trust modules and presents two paths for you to choose from, as described below.

Figure 1. Customize IBM Food Trust for your business
Customize IBM Food Trust for your business

Attention: For either of the following paths, you will need an IBMid that matches the email address from your invitation. If you need to register for a new or additional IBMid, see Sign up for an IBMid.

  1. To get started without selecting a membership plan, select the Data module link. Complete the form with the email address and invitation code from your email. If approved, you will receive an email on how to log in and get started with Self-guided onboarding or upgrade to Virtually-guided onboarding.

  2. To get started by selecting a membership plan, click on any link to See pricing that fits your business and get started. Select the plan that fits your organization. If you do not select Virtually-guided onboarding, Self-guided onboarding is available upon login to IBM Food Trust.

Figure 2. IBM Food Trust pricing plans

Complete the form with the email address and invitation code from your email and submit. You will be directed to check out on IBM Marketplace. Figure 3 below shows an example when selecting the Medium Business Plan.

Figure 3. Check out for Medium Business plan

Troubleshoot invitation errors

To successfully log in to IBM Food Trust, you MUST log in using the email address included in your invitation. If you cannot log in, please check for the following errors:

  1. Check that the email address that you submitted in the IBM Food Trust request form matches the email address that received your invitation. If necessary, return to your invitation email and sign up again using the email address that received your invitation.
  2. Check that the invitation code you submitted in the request form matches the invitation code in your invitation. If necessary, return to your invitation email and sign up again using the invitation code in your invitation.

For details on logging in to IBM Food Trust, see Log in as new user. If you encounter any problem logging in, use the help link on the IBM Food Trust login screen.